Privacy Policy

Privacy Policy

At Slotilda, we are committed to protecting your personal data and maintaining a safe online gaming environment. This privacy policy outlines how we collect, use, store, and share your information.

What Personal Data Do We Collect?

We collect various types of personal data from our users, including:

1. Contact Information: name, email address, phone number, and physical address.
2. Account Information: username, password, and account history.
3. Financial Information: payment method details, transaction history, and betting activity.
4. Device Information: device type, operating system, browser type, and IP address.

How Do We Collect Your Personal Data?

We collect your personal data in the following ways:

1. When you create an account or login to our website.
2. When you make a deposit or withdrawal.
3. When you participate in games or tournaments.
4. Through cookies and other tracking technologies on our website.

How Do We Use Your Personal Data?

We use your personal data for the following purposes:

1. To provide and maintain our services, including gaming and customer support.
2. To process transactions and manage your account balance.
3. To personalize your experience and offer tailored promotions.
4. To comply with regulatory requirements and prevent fraud.

How Do We Store Your Personal Data?

We store your personal data on secure servers located in Malta, which is protected by industry-standard security measures, including encryption and firewalls.

Who Can Access Your Personal Data?

Your personal data may be accessed by our employees, contractors, and third-party service providers who require access to provide services or support. We also share your information with regulatory bodies and law enforcement agencies as required by law.

Your Rights and Choices

You have the right to:

1. Request access to your personal data.
2. Request correction of your personal data.
3. Request deletion of your account and associated data.
4. Object to processing of your personal data for marketing purposes.

To exercise these rights, please contact our support team at [email protected].

Changes to This Policy

We reserve the right to update this policy from time to time. We will notify you of any significant changes through email or other means.

Complaints and Queries

If you have a complaint or query about our privacy practices, please contact our support team at [email protected].

Effective Date

This policy is effective as of 2023-02-20.